Data & Commercial Analyst - Retail Operations

Data & Commercial Analyst – Retail Operations

Attractive Salary, Bonus & Benefits

36.5 Hours per week 

Newtownabbey

Who are we?

At Henderson Group, we are proud to be Northern Ireland’s leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024.

We're a family-owned, ambitious team that cares about our people and the community in which we live.

A look into the role

Henderson Retail is the largest organisation to be awarded Investors in People Platinum in Northern Ireland. The IIP framework recognises people management excellence and our commitment to investment in people.

Our brand includes SPAR, EUROSPAR and ViVOXtra. Our dedicated store teams are award winning, including accolades such as ‘Independent Retail Chain of the Year’ at The Grocer Gold Awards 2024.

The Purpose of the role:

This role supports the Operations Team by delivering data analysis and business insights to drive performance and improvement.

Reporting to the Commercial Manager, you’ll also develop technical solutions (e.g. QlikSense, PowerApps) to enhance reporting and decision-making and coach a Business Transformation Analyst.

You’ll also help prioritise and deliver transformation projects in collaboration with key stakeholders.

Working as Data & Commercial Analyst you will:

• Manage waste and fresh participation budgets and reporting.
• Produce routine accurate, value-adding reports and presentations to support decision-making.
• Identify data trends, conduct analysis, and recommend actions.
• Drive improvements in operational performance, systems, and reporting processes.
• Maintain SharePoint tasks and support team users.
• Support retail conferences and store training as needed.
• Maintain strong cross-functional stakeholder relationships.
• Coach and support the Business Transformation Analyst.
• Lead project management of the transformation roadmap.
• Develop and maintain solutions in QlikSense, PowerApps, and SharePoint.
• Design interactive dashboards and reports based on user needs.
• Collaborate with stakeholders to deliver data and transformation initiatives.
• Oversee UAT, change management, and system governance.
• Maintain technical documentation and train end users.
• Resolve business issues through collaboration and continuous improvement.

Skills for Success

Joining us as Data & Commercial Analyst the minimum criteria you’ll need is:

• Previous experience working in a commercial environment.
• Experience of Microsoft Office suite of products with a key focus on Microsoft Excel (VLOOKUPS, pivot tables, SUMIF, SUMIFS, producing charts and tables)
• Skilled in data analysis and numerical reporting to deliver clear, evidence-based, and actionable insights and analysis
• Proven ability to work effectively in a fast-paced environment while meeting strict deadlines
• Full valid UK/EU driving licence and have access to a car

The Attributes you’ll need include:

• Strong coaching and communication skills to support both non-technical and technical users
• Strong problem-solving capabilities
• Strong verbal and written communication skills
• Good ability to build & maintain relationships.
• Excellent attention to detail

It is Desirable if you have:

• A third-level degree in Business, Data Analytics, or a related field, or an equivalent professional qualification.
• Demonstrated ability to lead, mentor, or coach colleagues
• Proven experience in delivering digital transformation initiatives, business process improvements, and project implementation.
• Relevant certifications in data analysis, business intelligence, or commercially focused disciplines.

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by.

Ambition – We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First – We provide exceptional service. We put customers at the heart of everything and support our communities.

Teamwork – We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity – We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. In the last year Henderson group staff and retail stores raised over £1 million for charity partners.

We will help you to feel proud of what you do and achieve.  And we will be here to celebrate your success.

Our business has been recognised externally for delivering excellence in employment.  We value employee development and heavily invest in our people.

Benefits include market competitive salary, bonus, employee assistance programme, social club, Reward Gateway Employee Recognition & Discount Scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.

This is a full-time position working 36.5 hours per week. Working hours will be 8:45am-4:45pm Monday to Thursday and 8:45am-3:45pm Friday. Hybrid and flexible working arrangement available.

If you'd like to speak with us before making your application, our Talent Acquisition Specialist - Joanne McClelland would be happy to have a confidential chat with you about the role on offer - email joanne.mcclelland@henderson-group.com to get in touch.   

Completed applications must be submitted online by midnight on Wednesday 3rd September 2025 

*Please be aware this application stage may close earlier than the stated deadline due to high applicant interest*

We are an equal opportunities employer.