Data Operations Support Engineer
ComeOn GroupComeOn Group in short
Founded in 2008, ComeOn Group is a leading global player in the rapidly growing iGaming market. Having launched its first online brand in 2010, ComeOn Group is running a wide range of exciting brands across multiple markets. Managing a multi brand portfolio on its proprietary platform providing a secure, innovative and entertainment-led player experience across casino and sports betting. ComeOn Group is an international employer within the iGaming industry and has over 500 talented employees across 7 main locations.
Our Data Operations Support Engineer is a technical role focused on the smooth functioning and reliability of ComeOn batch and near real-time data systems by managing, monitoring, and troubleshooting data pipelines and processes.
Key responsibilities include daily monitoring of production data pipelines ensuring successful data delivery, investigation of data reconciliation and data quality issues, and providing clear communication to the relevant business stakeholders, while working closely with data team leads to continuously improve the processes developed by data engineering team.
This is a challenging role with huge growth potential as you will be helping data engineering teams build robust data processes while ensuring the data quality is not compromised.
Responsibilities:
- Daily monitoring of production data pipelines, systems, and processes to ensure they run as expected and to maintain smooth data flow.
- Troubleshoot and resolve data-related issues promptly to minimize downtime, performing incident management and escalating complex problems as needed.
- Conduct data verification, integrity checks, and reconciliations to maintain high data quality and accuracy.
- Provide first-line support for data-related incidents and handle incoming data requests from various teams, ensuring timely and accurate delivery.
- Work to enhance existing data processes and systems, suggest improvements, and collaborate on building new solutions.
- Work with data engineers, analysts, and other business stakeholders to address operational challenges and support data-driven initiatives.
About you:
- Experienced data engineer with 3+ years of operational support with production data batch and/or real-time systems
- Experienced in complex SQL query writing and optimisation
- Excellent command of spoken and written English
- Hands-on experience with data management, data pipelines, and ETL processes
- Strong ability to analyse data and identify discrepancies or performance issues
- A keen eye for detail is crucial for ensuring data accuracy and integrity
- Ability to work collaboratively with different teams and stakeholders
- Comfortable working in a fast-paced environment whilst interacting with a variety of different disciplines
- Proven ability to prioritise and deal with problems systematically and provide clear communications regarding the issues, resolution times and solutions
& then some 'nice to have's...
- Hold an academic degree in a quantitative discipline such as computer science or mathematics
- Experience within the iGaming industry and / or regulatory aspect of iGaming would be considered an asset
- Experience with Airflow in GCP environment
- Understanding of data warehousing design concepts will be considered an asset
So what can you expect from ComeOn as a place of work?
- A competitive remuneration package! 💰
- Fantastic quarterly team events and weekly company events 😎
- A one-time bonus to help you set up a comfortable workstation at home (we’re truly Hybrid!)
- On top of our Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere 🌎
- Generous insurance package
- Wellbeing allowance
- Lunch at the office on Mondays and Wednesdays, breakfasts on Tuesdays, and more!
At ComeOn, we've embraced a Hybrid Work model, giving our employees the flexibility to work some days at home. Our offices are thoughtfully designed to support this model, featuring practical workspaces for focused efforts and collaborative zones for dynamic creative exchanges. We believe in the power of collaboration to drive innovation and success. While our offices are known for their vibrant atmosphere, rest assured that our primary focus is on achieving results together. We prioritize efficiency and maintain a balance between hard work and camaraderie. When you visit our offices, expect a warm welcome and professional support. Choose ComeOn for your next career move, and experience a workplace that values productivity, teamwork, and the spirit of collaboration.
At ComeOn Group we value diversity and we take concrete action to ensure fairness in our recruitment process. We are committed to assessing candidates on their merit without discriminating against any applicant for whatever reason that is protected by law. We truly value you, as you are.
Want to know more about us just visit our website www.comeon-group.com or any of our social media channels to take a deep dive into our culture!