Experience Coordinator I

The Experience Coordinator plays a key role in ensuring an optimal Training Center Experience for all business and football staff. The ideal candidate will be passionate about workplace experience and have success in a similar role in an innovative workplace environment. This role is responsible for creating an evolving a well-maintained, efficient environment for employees, visitors, and guests.

Key responsibilities include, but are not limited to:

• Take genuine care and responsibility for the entire Training Center Experience. You are accountable for keeping the Training Center maintained and ensuring it’s always ready for visitors, football, business employees, and guests.
• Deliver Employee Experience ideas and initiatives that promote an engaging workplace culture.
• Manage internal relationships by building and fostering strong partnerships with the football and executive support teams, ensuring their needs are understood and that key updates and information are effectively communicated between teams.
• Drive internal communication, ensure timely and effective distribution of programming and engagement.
• Review, analyze, and interpret business data to identify trends and recommend solutions to improve overall Training Center experiences.
• Perform additional duties and support initiatives as needed.

You’ll collaborate cross-functionally, champion hospitality-driven experiences, and ensure our physical environments support connection, productivity, and inclusion:

• Own daily Training Center operations – Maintain a clean, functional, and welcoming experience for football, business employees, and visitors.
• Curate onsite programs & events – Partner with internal teams to support events and initiatives.
• Serve as the face of the office – visitor management, shipping/receiving.
• Maintain facilities excellence – Conduct routine office walkthroughs, submit/manage maintenance tickets, and liaise with internal facilities and vendors (janitorial, F&B, etc.).
• Oversee ticketing tools and respond to ad hoc requests.
• Handle workplace logistics – Manage office supplies, event room bookings, inventory, and vendor coordination to ensure operational readiness.
• Support budget & compliance – Track and manage workplace budgets while ensuring adherence to safety, security, and health protocols.
• Welcome all visitors with a poised, professional, and polished demeanor, providing excellent service from arrival through departure.

Demonstrate a forward-thinking approach by anticipating guest needs and taking initiative to ensure a seamless, high-touch experience:

• Offer concierge-style assistance, including personalized wayfinding and tailored guest assistance.
• Escort guests to their destinations, orienting them to the space and available amenities.
• Maintain confidentiality when handling sensitive guest or corporate information.

Meetings, Event & Support:

• Serve as the primary point of contact for meetings and internal events from planning through day-of execution.
• Provide day-of event support, including room readiness, signage updates, and rapid resolution of last-minute needs to ensure a premium end-user experience.
• Liaise with internal stakeholders and clients to understand meeting goals, expectations, and logistical requirements.
• Manage pre-meeting logistics, including room booking, guest pre-registration, badge preparation, and catering coordination.
• Support ad hoc and last-minute requests with professionalism, flexibility, and urgency, acting as the go-to resource for on-site details, regional points of interest, and providing expert knowledge to ensure seamless execution
• Support the setup and teardown of furniture before/after events and coordinate storage logistics.

Emergency Preparedness & Continuous Improvement:

• Identify service gaps and proactively partner with leadership to propose enhancements that elevate the guest, customer, and employee experience while supporting ongoing process improvement and innovation.
• Collaborate with cross-functional teams and contribute to a culture of continuous improvement.

In accordance with the Colorado Equal Pay for Equal Work Act, the expected salary for this position is $48,000 - $58,000.