SAP Technical Consultant (SAC & Data Warehousing) (Contract) - Gauteng/Hybrid - ISB1000681

Key Responsibilities:

• Be at the forefront of SAC, AFO & SAP Datasphere tool advances and driving their adoption.
• Request and coordinate new versions of Analysis for Office WUSS packages.
• Design, develop, and deploy SAC dashboards.
• 1st and 2nd level support for incidents (troubleshooting and resolving) for SAC, AFO & Datasphere Platform as per define SLAs.
• Raise and lead tasks PM (Problem Management) tickets as identified for SAC, AFO & Datasphere Platform as per define SLAs.
• Proactively propose solutions to improve the support of (new) business processes.
• Action and coordinate CM (Change Management) tasks and tickets as required for SAC, AFO & Datasphere
• Platform as per define SLAs.
• Reporting of ITSM KPIs to upper management (Incidents, Changes and Tasks)
• Create and update management and technical documents in Confluence.
• Standby, shift work and public holiday work required from time to time.
• Support with Go Live preparation and support during Go Live (could be on weekends, late evenings)
• Coordinate and Support SAP Basis team with issues and during upgrades.
• Coordinate with Application teams, interface partners, support teams and other module consultants.
• Monitoring SAC System Performance
• 1st and 2nd level support of the following technologies:
• Analysis for Office
• SAP Analytics Cloud
• SAP Datasphere
• User creation on SAP Analytics Cloud and SAP Datasphere
• Creation of SAP Analytics Cloud connections to various source systems
• Creation of SAP Datasphere connections to various source systems
• Exporting and importing of transport packages in SAC & DSP
• Planning and coordination for system downtime during maintenance windows
• Test management including but not limited to:
• Participation in Test Analysis and Testing activities as per XRAY functionality.
• Conduct basic SAC , AFO and DSP testing after any system upgrade.
• Preparation of testing documents and perform internal testing for change requests.
• Integration testing with other modules
• Performing regression testing
• Preparation of test cases
• Documenting known errors and resolutions in the solution database (ResolveIT)
• Creating pertinent system design, technical and functional documentation
• Preparing User / How-to Manuals and conducting training to other Team Members
• Drive the adoption of SAC dashboarding within the user community.
• Ability to embed Models & Stories in easy to use and impactful SAC dashboards.
• Ability to create SAP Datasphere models
• Get Experienced in the design, development and deployment of SAC dashboards
• Preparation of YPA / Product documentation

NB:

• South African citizens or residents are preferred. Applicants with valid work permits will also be considered.
• By applying, you give iSanqa consent to process your personal information as per the POPI Act.

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